Creator Lookup Terms and Conditions (Updated)

Oct 7, 2026 · @Creator Economy Ventures

Effective Date: October 2026 for new users.

These Terms and Conditions ("Terms") are a binding agreement between you and Creator Economy Ventures LLC, a Florida limited liability company doing business as Creator Lookup ("Creator Lookup," "we," "us," or "our"). They govern your use of creatorlookup.com, our web application, API, MCP server, and related tools (the "Platform"), and the professional services we provide (the "Services").

By creating an account, purchasing a plan, signing a proposal that references these Terms, or using the Platform or Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Platform or Services.

Please read Section 14 carefully. It requires most disputes to be resolved by individual binding arbitration and waives class actions, unless you opt out within 30 days.

1. Definitions

• "Platform" means the Creator Lookup web application, API, MCP server, integrations, and all related technology.
• "Services" means professional services we provide, including creator outreach, managed campaigns, custom list building, consulting, and research.
• "You," "your," or "Client" means the individual or entity using the Platform or Services. If you accept these Terms on behalf of a company, "you" means that company.
• "Creator" means a social media creator, influencer, or public figure whose publicly available information appears in our database.
• "Creator Data" means information about Creators made available through the Platform or Services, including profile information, metrics, contact details, and statistical estimates.
• "User Content" means content you upload, create, or submit, including briefs, notes, tags, lists, and messages.
• "Subscription" means paid access to Platform features on a recurring basis.
• "Credits" means usage units on your plan that are consumed by actions such as unlocking contact details, exporting, or running searches.
• "Order" means a plan purchase, proposal, statement of work, or invoice that you accept.
• "Deliverables" means work product we provide as part of the Services, such as reports, lists, and campaign results.

2. Eligibility and Accounts

2.1 Eligibility

To use the Platform or Services, you must be at least 18 years old, have legal capacity to enter a binding contract, use them for business purposes, and not be barred from using them under US sanctions or other applicable law. If you register on behalf of a company, you confirm that you have authority to bind it.

2.2 Your Account

You must provide accurate, current information and keep it up to date. You are responsible for:

• keeping your credentials confidential and not sharing logins beyond the seats on your plan;
• all activity under your account; and
• notifying us immediately of unauthorized access at security@creatorlookup.com.

We are not liable for losses from unauthorized use of your account caused by your failure to secure your credentials, except where we failed to maintain reasonable security measures.

2.3 Suspension

We may suspend or restrict your account if you violate these Terms, a payment fails, we detect fraud or abuse, you misuse Creator Data or send spam, or we are required to by law. Where practical, we will notify you and give you a chance to fix the issue first.

3. Service Overview

Creator Lookup is both a software platform and a professional services provider. Part A (Section 4) applies to the Platform. Part B (Section 5) applies to Services. Where an Order conflicts with these Terms, the Order controls for that engagement.

• Platform: creator database and search, analytics, lists, self-service outreach tools, and API and MCP access where your plan includes it.
• Services: done-for-you outreach, managed campaigns, custom list building, consulting, and research.

4. Part A: Platform Terms

4.1 License

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform, and the Creator Data available on your plan, for your internal business purposes. Agencies may use the Platform to serve their own clients, but may not give clients direct login access outside the seats on their plan.

You may not:

• sublicense, resell, or redistribute Platform access or Creator Data;
• copy, modify, or create derivative works of our software;
• reverse engineer, decompile, or disassemble the Platform, except where the law expressly allows it;
• use bots, scrapers, or scripts to extract data beyond your plan's limits or outside our official API and MCP server;
• remove proprietary notices;
• use the Platform or Creator Data to build, train, or improve a competing product or database; or
• share credentials with people outside your plan's seats.

4.2 Plans, Credits, and Trials

• Plans: your features, seats, and usage limits depend on your plan, as shown on our pricing page or your Order.
• Credits: certain high-volume actions consume credits once you exceed a free daily tier. For example, quick searches beyond 100 per day cost 1 credit each. The current credit costs and free tiers for each action are published at creatorlookup.com/docs/limits and may be updated from time to time. Unused monthly credits expire at the end of each billing period unless your plan says otherwise. Credits have no cash value and cannot be transferred or refunded.
• Usage limits: limits may apply to searches, contact unlocks, exports, API calls, and seats. Credits are deducted automatically when you exceed the free tier for a given action. Automated access and fair use are governed by Section 4.6.
• Free trials: trials convert to a paid plan at the end of the trial unless you cancel before it ends. We will show the price and renewal terms before you start the trial.
• Changes: upgrades take effect immediately with a prorated charge. Downgrades take effect at the next billing cycle.

4.3 Marketplace and Lifetime Deals

If you buy access through a third-party marketplace (such as AppSumo) or buy a "lifetime" plan:

• these Terms govern your use of the Platform, and the marketplace's terms govern your purchase, including its refund window and process;
• "lifetime" means for as long as we offer the Platform, not the lifetime of the purchaser, and covers the features and limits stated in the deal at purchase;
• except where a marketplace deal requires otherwise, features released later may be offered only on other plans or as paid add-ons;
• lifetime and marketplace licenses are tied to the account that redeemed them and may not be resold or transferred without our written consent; and
• we may terminate a lifetime license for a material breach of these Terms, without refund.

4.4 Creator Data Accuracy

Creator Data comes from publicly available sources and changes constantly. We make commercially reasonable efforts to keep it accurate, but metrics may differ from native platform analytics, contact details can go out of date, and audience demographics and pricing are statistical estimates. Creator Data is provided "as is." Report inaccurate data to support@creatorlookup.com and we will investigate.

4.5 Availability

We target 99.5% monthly uptime, excluding scheduled maintenance. This is a target, not a guarantee, and no credits or refunds apply to downtime unless an outage exceeds 10 consecutive days. We will try to give advance notice of scheduled maintenance and schedule it for off-peak hours. We are not responsible for downtime caused by third-party providers, social platform API changes, attacks, force majeure events, or your breach of these Terms.

4.6 Fair Use, API and MCP Access

4.6.1 Scope. This Section applies to all access to the Platform, including the web application, API, MCP server, integrations, and any AI agents, scripts, or third-party tools connected to your account. It applies regardless of your plan or where you purchased it, including through third-party marketplaces such as AppSumo.

4.6.2 Automated Access. We offer API and MCP access so you can use the Services through software and AI agents. Automated access is permitted only through the interfaces we provide, and only within the usage limits published at creatorlookup.com/docs/limits (the "Usage Limits"). Usage Limits may apply per API key or per account, and per minute, hour, day, or month, and we may change them by updating that page. API and MCP access may require an active paid plan or available credits. You may not circumvent the Usage Limits, including by using multiple accounts, sharing or rotating credentials, or accessing undocumented or internal endpoints. You are responsible for all activity performed through your account by any software or AI agent you authorize. If you exceed or attempt to circumvent the Usage Limits, we may throttle, suspend, or revoke your automated access or your account, with or without notice.

4.6.3 Fair Use. Even within the Usage Limits, your use must be consistent with ordinary creator discovery and outreach by your own account. Use that materially exceeds typical usage on comparable plans, or that degrades the Platform for other customers, is not fair use.

4.6.4 Prohibited Conduct. You will not, and will not allow any person, script, or agent acting through your account to:

• (a) run automated loops, recursive agents, retry logic, or scheduled jobs that generate request volumes beyond what is reasonably necessary for your own use;
• (b) circumvent or interfere with rate limits, credit metering, or usage tracking, including by using multiple accounts or rotating API keys;
• (c) share, sell, or publicly expose your API keys, or allow anyone outside your account to use them;
• (d) bulk extract, scrape, mirror, or cache data from the Platform to build a dataset, database, or competing product, or to resell or redistribute that data;
• (e) access the Platform by automated means other than the API and MCP interfaces we provide; or
• (f) place an unreasonable or disproportionate load on our infrastructure or on our third-party data providers.

4.6.5 Responsibility for Keys and Agents. You are responsible for all activity under your account and API keys, including requests made by AI agents, scripts, or tools you connect, such as consuming credits or exporting data. This applies whether or not you directly initiated each request or intended the resulting volume. You must keep your keys secure and notify us promptly at support@creatorlookup.com if you believe a key has been compromised.

4.6.6 Monitoring and Enforcement. We may monitor usage of the Platform. If we reasonably believe your usage violates this Section, or threatens the availability, security, or cost of the Platform, we may immediately and without prior notice throttle or rate limit your access, suspend API or MCP access, revoke API keys, or suspend or terminate your account. We will make reasonable efforts to notify you promptly after taking action. Where practical, we will limit enforcement to automated access and preserve your web application access.

4.6.7 Costs Caused by Violations. The Platform relies on third-party data providers that charge us per request. If your violation of this Section causes us to incur third-party fees, overage charges, or other costs beyond those of ordinary use, you agree to reimburse us for those documented costs on request. This is in addition to any other remedies available to us. It is not a fee for using the Platform as permitted, and it applies only to costs resulting from violations of this Section.

4.6.8 Changes to Usage Limits and Interfaces. We may adjust the Usage Limits from time to time. Any change will apply to all customers on the affected plan. We will not change the Usage Limits in a way that materially reduces the features included in your plan as purchased, including lifetime plans. We will give notice before changing or retiring API endpoints or MCP tools. We may act sooner where necessary to address abuse, security threats, or service stability.

4.7 AI Features

The Platform uses AI to match creators, categorize content, estimate audiences and pricing, and draft outreach messages. AI output can be wrong or incomplete. You are responsible for reviewing AI output before relying on it or sending it, including any outreach message sent under your name. Our use of AI and of your data is described in our Privacy Policy.

4.8 Beta Features

Beta or experimental features are provided "as is," may change or be removed at any time, and are not covered by any support commitment or uptime target.

4.9 Support

Support is available by email at support@creatorlookup.com, through in-app chat on paid plans, and through our help center, in English, Monday through Friday, 9 AM to 6 PM Pacific Time. We aim to respond to critical issues (Platform down) within 4 hours, to high-priority issues (a core feature broken) within 24 hours, and to general inquiries within 48 hours. These are targets, not guarantees.

5. Part B: Professional Services Terms

5.1 Engagement and Scope

Services begin after you accept an Order and pay any amount due upfront. The Order sets out the scope, deliverables, timeline, and fees. Any change in scope must be agreed in writing (email is enough) and may change fees and timelines.

For outreach and managed campaigns, you appoint us as your limited agent to contact creators, negotiate within the parameters you approve, sign creator agreements in your brand's name or on your behalf where the Order says so, and pay creators from Campaign Funds. We act only within the authority you give us in writing.

5.2 Outreach Services

Included: creator identification against your criteria, personalized outreach, negotiation support, and response management.

Not included: guaranteed open, response, or acceptance rates; creator payments (unless you buy managed campaigns); content creation or creative direction; and relationship management after the campaign ends.

Results vary by industry, creator size, offer quality, and market conditions. Any benchmarks we share are estimates, not guarantees.

5.3 Guaranteed Response Campaigns

If your Order guarantees a minimum number of qualified creator responses, a "Qualified Creator" is one who:

1. meets every targeting criterion in your finalized intake form (for example, follower range, niche, and location), based on publicly available data at the time of outreach;
2. responds affirmatively to your campaign proposal; and
3. quotes a price at or below your stated budget, excluding usage rights and add-ons unless your intake form included them.

Targeting criteria lock when you finalize the intake form. Changes after outreach begins require a new Order. If we do not reach the guaranteed number within the campaign period, we will continue outreach at no extra cost until we do or, at our option, refund the unmet portion pro rata.

5.4 Managed Campaigns

Included: end-to-end campaign management, creator sourcing, outreach and negotiation, creator agreements and payments, a content approval workflow, performance tracking, and reporting.

Campaign Funds: you prepay the creator budget ("Campaign Funds") and a management fee, typically 15% to 25% of creator spend as stated in your Order. We hold Campaign Funds in a dedicated business account and use them only to pay creators for your campaign. Campaign Funds are not held in a regulated escrow or trust account and do not earn interest for you.

Committed funds: Campaign Funds for a creator become committed, and non-refundable, once you approve that creator and the creator signs their agreement.

Content approval: you have 48 hours from submission to approve content or request revisions within the agreed brief. If you do not respond in 48 hours, the content is deemed approved and we may release payment to the creator.

Creator non-performance: report non-performance within 72 hours after the agreed delivery date. We will try to resolve it with the creator within 72 hours. If we cannot, we will withhold that creator's payment and either credit or refund it to you, or offer a replacement creator, at your choice.

Typical timeline: setup takes 3 to 7 days, outreach 1 to 4 weeks, content production 2 to 8 weeks, and reporting within 7 days after the campaign ends. These are estimates.

5.5 Consulting and Research

Consulting deliverables include market research, competitive analysis, influencer strategy, and campaign plans, delivered as written reports, presentations, or data analysis. One round of reasonable revisions is included. Further revisions may incur fees. Recommendations are based on our judgment and available data and do not guarantee business outcomes.

5.6 Your Responsibilities

You agree to:

• give us timely, accurate information, feedback, and approvals;
• clearly state campaign goals, constraints, and any brand or legal requirements;
• make sure you have the rights to any brand assets, trademarks, and claims you provide;
• substantiate any product claims creators will make on your behalf; and
• comply with FTC endorsement rules and platform policies (see Section 9.2).

If delays on your side push a project more than 30 days past its timeline, we may charge reasonable additional project management fees, adjust deliverables, or end the engagement and keep fees for work completed.

5.7 Timelines and Communication

Typical timelines are 3 to 7 business days for creator lists, 2 to 6 weeks for outreach campaigns, 4 to 12 weeks for managed campaigns, and 2 to 4 weeks for consulting. These are estimates, not guarantees. Each engagement has a named account manager. We aim to reply to client messages within one business day, and to urgent issues within 4 business hours. Escalations go to escalations@creatorlookup.com.

6. Payments, Billing, and Refunds

6.1 Fees and Taxes

Subscriptions are billed monthly or annually in advance at the price shown when you subscribe. Services are priced in your Order. Fees exclude taxes, and you are responsible for applicable sales, use, VAT, and similar taxes, other than taxes on our income. We may change subscription prices with at least 30 days' notice. Changes apply from your next renewal, and you can cancel before then.

6.2 Automatic Renewal

Subscriptions renew automatically at the end of each billing period, and we charge your payment method on file, until you cancel. You can cancel at any time in your account settings or by emailing support@creatorlookup.com. Cancellation stops future renewals, and you keep access until the end of the period you paid for. For annual plans, we will email a reminder before renewal where the law requires it.

6.3 Payment Terms

Unless your Order says otherwise, Services are paid in full upfront by card (through Stripe), ACH, or wire transfer (for invoices over $10,000). If we agree to payment terms such as Net 15 or Net 30:

• overdue amounts accrue interest at 1.5% per month or the maximum allowed by law, whichever is lower;
• we may pause Services while an invoice is overdue; and
• you remain responsible for creator fees already committed on your behalf.

6.4 Failed Payments

If a payment fails, we will retry up to 3 times and notify you. After the third failed attempt we may suspend your account, and after 30 days of non-payment we may terminate it. You remain liable for amounts already incurred.

6.5 Refunds

We price our Platform and Services around real costs for data, email infrastructure, labor, and creator commitments, so most fees are non-refundable. The exceptions are below.

Refunds are not available for client delays, scope changes, partial use, subjective preferences about which creators respond, or market and creator behavior outside our control. To request a refund, email refunds@creatorlookup.com with your reason and supporting examples. We will review it within 5 business days, and approved refunds are issued to the original payment method within 10 business days.

6.6 Chargebacks

Please contact us before disputing a charge with your bank. We are reasonable and will work with you. If you file a chargeback without first contacting us, we may suspend your account while the dispute is open. If the charge is found valid, you agree to pay it along with any dispute fees we incurred.

7. Intellectual Property

7.1 Our Property

We own the Platform, including its software, algorithms, models, design, branding, and the compiled creator database with its structure, enrichments, and statistical estimates. These Terms give you no ownership rights. You may not use our name, logo, or trademarks without our written permission.

7.2 Your Content

You keep ownership of your User Content. You grant us a worldwide, non-exclusive, royalty-free license to host, process, display, and transmit it as needed to provide the Platform and Services, including sharing campaign briefs with creators when you use outreach or managed campaigns. You confirm that you have the rights to your User Content and that it does not infringe anyone's rights or break the law.

7.3 Deliverables

Once you pay in full, you own the reports and strategy documents we create specifically for you. We keep ownership of our underlying tools, templates, methods, and general know-how, and we may do similar work for other clients. Lists and Creator Data delivered as part of Services are licensed to you under Section 8.2, not sold. Creators own the content they create for your campaigns, and your usage rights in that content come from your agreement with each creator.

7.4 Feedback

If you send us ideas, suggestions, or feedback, we may use them without restriction, payment, or attribution.

8. Data Rights

8.1 Your Data

Data you put into the Platform, such as account details, campaign data, and notes, stays yours. We use it to provide the Platform and Services, to keep them secure, and to improve them, as described in our Privacy Policy. We may create aggregated, de-identified statistics and benchmarks that do not identify you or your campaigns. We will not sell your personal information or share your campaign strategies with other customers.

8.2 Creator Data License

Creator Data is built from information creators have made publicly available. We license it to you for a limited purpose. You may use Creator Data only to:

• discover, evaluate, and contact creators about genuine business collaborations, such as sponsorships, partnerships, affiliate programs, and creator recruitment; and
• analyze creators and markets for your own marketing strategy.

You may not:

• resell, rent, publish, or redistribute Creator Data, or provide it to third parties other than your own service providers acting for you;
• use Creator Data to build or enrich a competing database or product, or to train AI models for use outside your own account;
• use Creator Data for decisions about employment, credit, insurance, housing, or any other purpose regulated by the US Fair Credit Reporting Act;
• use Creator Data to harass, stalk, dox, or discriminate against anyone, or for any purpose unrelated to a business collaboration; or
• contact creators in violation of anti-spam laws (see Section 9.3).

8.3 Your Obligations for Exported Creator Data

When you export or download Creator Data, you become independently responsible for your copy under applicable privacy and marketing laws. You agree to:

• honor opt-out and unsubscribe requests from creators promptly and stop contacting them;
• delete a creator's data within 30 days after we notify you that the creator has asked to be removed from our database; and
• keep exported data secure and delete it when you no longer need it for the permitted purposes.

8.4 Exports and Account Closure

You can export your saved lists, campaign data, and account information in CSV or other standard formats, within your plan's limits. You may not export the full creator database or data beyond your plan. After your account ends, you have 30 days to export your data, after which we may delete it, except data we must keep by law. Creator Data stays in our database after you leave, because it is not exclusively yours.

9. Acceptable Use

9.1 Prohibited Conduct

In addition to the restrictions in Sections 4.1 and 8.2, you agree not to:

• access, or try to access, restricted areas, other customers' data, or our systems without authorization;
• circumvent rate limits, credit systems, or access controls, including by creating multiple accounts or trials;
• introduce malware or interfere with Platform performance, or run security or penetration tests without our written permission;
• send spam or unsolicited bulk messages, or harass, threaten, or abuse creators or our staff;
• impersonate anyone, misrepresent your identity or brand, or make deceptive offers to creators;
• use the Platform for illegal purposes, including fraud, discrimination, or sanctions violations; or
• infringe anyone's intellectual property, privacy, or publicity rights.

9.2 FTC and Platform Compliance

You are responsible for making sure that influencer content you sponsor complies with the FTC Endorsement Guides and similar laws in other countries, and with the policies of each social platform. This includes requiring creators to clearly disclose paid or material relationships (for example, with #ad or the platform's paid partnership label), giving creators accurate disclosure guidance, and never asking a creator to hide a commercial relationship or make claims you cannot substantiate. We may suspend accounts that engage in deceptive practices.

9.3 Outreach Standards

When you contact creators using Creator Data or our outreach tools, you must comply with CAN-SPAM, CASL, the GDPR and ePrivacy rules, and other applicable laws. You must:

• clearly identify yourself and your brand, and use accurate subject lines;
• describe the opportunity honestly;
• include a working way to opt out, and honor opt-outs promptly;
• stop contacting creators who decline or ask you to stop; and
• honor your agreements with creators and pay them on time.

9.4 Enforcement

If you violate this Section, we may warn you, restrict features, suspend or terminate your account, keep fees for Services already provided, and report illegal activity to the authorities. We may also notify affected creators where appropriate.

10. Warranties and Disclaimers

10.1 Limited Warranty

We warrant that we will perform Services with reasonable care and skill, and that the Platform will perform materially as described in our documentation. If we breach this warranty and you tell us within 30 days of delivery (for Services) or within 30 days of the issue arising (for the Platform), we will re-perform the Services or fix the Platform. If we cannot, you may end the affected Order and receive a refund of the fees you prepaid for the defective portion. This is your sole remedy for breach of this warranty.

10.2 Disclaimers

EXCEPT AS STATED IN SECTION 10.1, AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM, SERVICES, CREATOR DATA, AND AI OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

In particular, we do not guarantee that:

• the Platform will be uninterrupted or error-free;
• Creator Data, statistical estimates, or AI output will be accurate, complete, or current;
• creators will respond, accept deals, deliver on time, or produce content you like; or
• any campaign will achieve specific engagement, sales, or return on investment.

We rely on third parties, including hosting providers, social platforms and their APIs, data providers, and email providers, and we are not responsible for their failures or changes. Some jurisdictions do not allow certain disclaimers, so some of these may not apply to you.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Cap: each party's total liability arising out of or relating to these Terms will not exceed the greater of (a) the fees you paid us in the 12 months before the event giving rise to the claim, excluding Campaign Funds passed through to creators, or (b) $500.
• Excluded damages: neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, goodwill, or data, even if advised of the possibility.
• Creator conduct: we are not liable for the acts, omissions, content, or non-performance of creators, beyond the remedies in Section 5.4.
• Exceptions: the cap and exclusions do not apply to your payment obligations, your breach of Sections 4.1, 4.6, 8.2, 8.3, or 9, your reimbursement obligations under Section 4.6.7, either party's indemnification obligations, either party's gross negligence, fraud, or willful misconduct, or liability that cannot be limited by law.

These limits are a fundamental part of the bargain between us and reflect our pricing.

12. Indemnification

12.1 By You

You will defend, indemnify, and hold harmless Creator Lookup and its members, officers, employees, contractors, and agents from third-party claims, and related losses and reasonable attorneys' fees, arising from:

• your breach of these Terms or of the law;
• your use of Creator Data, including outreach, spam complaints, and privacy claims by creators;
• your User Content and brand assets;
• your campaigns, including FTC disclosure, false advertising, and product claims; or
• your agreements and disputes with creators.

12.2 By Us

We will defend you against third-party claims that the Platform, as we provide it, infringes a US patent, copyright, or trademark, or misappropriates a trade secret, and pay any resulting damages or settlement we agree to. If such a claim is made, we may get you the right to keep using the Platform, modify it so it no longer infringes, or, if neither is reasonable, end your access and refund prepaid, unused fees. This does not apply to claims caused by Creator Data, your modifications, your combination of the Platform with other products, or your breach of these Terms.

12.3 Process

The party seeking indemnity must notify the other promptly, give it control of the defense and settlement, and cooperate reasonably at the indemnifying party's expense. No settlement that admits fault or imposes obligations on the indemnified party may be made without its consent, which may not be unreasonably withheld.

13. Term and Termination

13.1 Term

These Terms apply from when you first accept them until all your Subscriptions and Orders have ended. Subscriptions renew as described in Section 6.2. Each Services engagement lasts for the term in its Order.

13.2 Termination by You

You may cancel a Subscription at any time, effective at the end of the current billing period. You may end a Services engagement as its Order allows. Fees for work already performed and creator commitments already made remain payable.

13.3 Termination by Us

We may terminate immediately if you materially breach these Terms and do not cure the breach within 10 days of notice (or immediately for breaches of Sections 4.1, 4.6, 8.2, or 9, or for fraud), fail to pay, or if we are required to by law. We may also terminate for convenience, including by discontinuing the Platform, with 30 days' notice. In that case we will refund prepaid, unused subscription fees.

13.4 Effect of Termination

When these Terms or an Order end, your access to the affected Platform features ends, outstanding fees become due, and Section 8.4 governs your data. Uncommitted Campaign Funds will be returned under Section 6.5. We may notify creators in active campaigns so they are not left without direction. Sections 6, 7, 8, 10, 11, 12, 14, and 17, and any other terms that by their nature should survive, survive termination.

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

Before starting a claim, the party with the dispute must send written notice to the other (to us at legal@creatorlookup.com) describing the claim and the relief sought, and both parties will try in good faith to resolve it for 30 days.

14.2 Binding Arbitration

If the dispute is not resolved, it will be decided by final, binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, before a single arbitrator, and governed by the Federal Arbitration Act. Arbitration will take place in Miami-Dade County, Florida, or by video at either party's request. Each party pays its own attorneys' fees and costs, unless the arbitrator awards them under applicable law or the AAA rules require otherwise. However, if we prevail in recovering amounts you owe under Section 4.6.7 or your payment obligations, whether in arbitration or in court, you will reimburse our reasonable costs of collection, including attorneys' fees and arbitration fees. Judgment on the award may be entered in any court with jurisdiction.

14.3 Exceptions

Either party may bring an individual claim in small claims court, and either party may seek an injunction in court to stop actual or threatened infringement or misuse of intellectual property or Creator Data, or a breach of Section 4.1 or 9.

14.4 Class Action Waiver

Disputes will be resolved only on an individual basis. Neither party may bring or join a class, collective, consolidated, or representative action or arbitration. If 25 or more similar arbitration demands are filed against us by or with the help of the same law firm or organization, they will be administered in batches of up to 25 under the AAA's mass arbitration procedures.

14.5 Opt-Out

You may opt out of this arbitration agreement by emailing legal@creatorlookup.com within 30 days after you first accept these Terms, with your name, account email, and a clear statement that you opt out. Opting out does not affect any other part of these Terms.

15. Governing Law and Venue

These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws rules. Where a dispute is not subject to arbitration, it will be heard exclusively in the state and federal courts located in Miami-Dade County, Florida, and both parties consent to their jurisdiction. The UN Convention on Contracts for the International Sale of Goods does not apply.

16. Force Majeure

Neither party is liable for delays or failures, other than payment obligations, caused by events beyond its reasonable control, including natural disasters, war, terrorism, government action, pandemics, labor disputes, internet or utility failures, third-party provider or social platform outages, and cyberattacks. If such an event lasts more than 30 days, either party may end the affected Order.

17. General Provisions

• Compliance with laws: each party will comply with laws that apply to it, including privacy, anti-spam, consumer protection, and export control and sanctions laws. You may not use the Platform in, or provide access to anyone in, a comprehensively sanctioned country or region, or to any sanctioned person.
• Changes to these Terms: we may update these Terms. We will post the new version and update the Effective Date. For material changes, we will email you at least 30 days before they take effect. If you keep using the Platform or Services after that date, you accept the new Terms. If you do not agree, you may cancel before the change takes effect.
• Changes to the Platform: we may add, change, or remove features. If we remove a core feature of your paid plan, Section 6.5 applies.
• Entire agreement: these Terms, our Privacy Policy, any Data Processing Agreement, and your Orders are the entire agreement between us and supersede prior agreements on the same subject.
• Order of precedence: if documents conflict, a signed Order controls, then the Data Processing Agreement (for personal data matters), then these Terms, then the Privacy Policy.
• Assignment: you may not assign these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
• Severability and waiver: if any provision is unenforceable, it will be enforced to the maximum extent possible and the rest stays in effect. A failure to enforce a provision is not a waiver, and waivers must be in writing.
• No third-party beneficiaries: these Terms are only for you and us. Creators and other third parties have no rights under them.
• Relationship: the parties are independent contractors. Apart from the limited agency in Section 5.1, nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.
• Electronic communications and notices: you agree to receive notices electronically. We send notices to your account email, and they are effective when sent. Legal notices to us must go to legal@creatorlookup.com, with a copy to our mailing address below, and are effective when received.
• Interpretation: headings are for convenience only. "Including" means "including without limitation."

18. Contact

Mail: Creator Economy Ventures LLC (d/b/a Creator Lookup), Attn: Legal, 5310 NW 104th Ct, Doral, FL 33178, USA